The information you provide on Jet77 belongs to you alone. This page clearly explains how we collect, use, and protect your data — no hidden terms.
How Jet77 Protects Your Data
Welcome to Jet77. This Privacy Policy is written in plain language so you can clearly understand how we handle your information. By creating an account or using the Jet77 platform — including the website, mobile app, and any related services — you agree to this Privacy Policy.
This Privacy Policy applies across all Jet77 services — Sports Betting, Live Casino, jackpot games, the VIP program, and bonus offers. It takes effect as soon as you access our platform or create an account.
Jet77's Privacy Policy is built in accordance with international data protection guidelines. Safeguarding your information is our top priority.
We will notify you in advance of any changes to this policy. We recommend checking this page from time to time.
Jet77 only collects information that is strictly necessary. We never ask for excessive or unnecessary data. The table below shows what information is collected and when:
| Data Type | When it's collected | Mandatory |
|---|---|---|
| Name, Date of Birth | At Registration | Yes |
| Mobile number / email | At Registration | Yes |
| National ID / Passport | For KYC verification | For Withdrawals |
| Payment Information (Mobile Pay/Nagad Number) | During deposits and withdrawals | For Transactions |
| IP address, device information | Automatically at every login | For security purposes |
| Betting History | At the Time of Each Bet | Yes |
| Cookies & Browsing Data | When you visit the site | Optional |
Certain information is collected automatically while you browse Jet77. This includes your device type, browser, operating system, IP address, and details such as which pages you visited and for how long. This data does not personally identify you — it is used solely to improve the site's performance.
Jet77 never collects or stores your payment card or mobile banking PIN/password. All payments are processed through secure third-party gateways.
Jet77 uses your information only for specific, legitimate purposes. We never sell your data commercially or use it for any unauthorised purpose.
You can opt out of marketing communications at any time. Update your notification preferences in Account Settings, or email us at support@jet77.wine.
Jet77 never sells your personal information. However, it may be shared in certain circumstances:
Any third parties with whom Jet77 shares data are contractually bound to uphold the same privacy standards. We never share your information with untrusted parties.
Jet77 uses cookies — small text files stored in your browser that help improve your experience on the site.
You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may cause some features to stop working.
Jet77 does not retain your data beyond what is necessary. Retention periods vary depending on the type of information:
| Data Type | Retention Period |
|---|---|
| Account Information (Active Accounts) | For the Duration of Account Activity |
| Account Information (Closed Accounts) | Up to 5 Years After Account Closure |
| Transaction Records | Up to 7 years as required by law |
| KYC verification documents | Up to 5 years for legal requirements |
| Cookie data | Up to 12 months |
| Support Communication Records | 2 years after resolution |
Once the designated retention period expires, data is securely deleted or anonymised.
You have a number of rights regarding your data on the Jet77 platform. We respect these rights and do our best to fulfil them as promptly as possible.
To exercise any of these rights, email us at support@jet77.wine. We'll do our best to respond within 30 days.
Jet77 uses industry-leading security measures to protect your data. Our core security pillars are:
If you believe someone has accessed your account without authorisation, change your password immediately and notify us at support@jet77.wine.
Jet77 is strictly for users aged 18 and above. We do not knowingly collect information from or provide services to minors under any circumstances.
Age verification is carried out at registration. If it is subsequently found that a user is under 18, their account will be immediately closed and all associated data will be deleted.
If you are aware of a minor using our platform, please notify us at support@jet77.wine.
Jet77 may update this Privacy Policy from time to time. For any significant changes, we'll notify you by email or via an on-platform notification. The date of the latest update is always shown in the "Last Updated" section at the top of this page.
Continued use of the platform after any changes indicates your acceptance of the updated policy. We recommend visiting this page regularly.
For any privacy-related questions, complaints, or requests, please get in touch with us:
Our customer support team is available 24/7, every day of the week. Whatever your privacy concerns, we're always here to help.
Answers to questions you might have